You can get assistance on the DUCATI powered by THOK e-bikes in the following ways:

FILL-IN THE FORM FOR ASSISTANCE:

Your e-bike model*

AT DEALER DUCATI, SHIMANO SERVICE CENTER OR SHIMANO DEALERS

Consult the list of Ducati Dealers or find a Shimano Service Center in Europe.

Newsletter

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COVID-19

Dear Customer,

As you probably already know, the Italian government has launched more restrictive measures for all activities classified as "non-essential".

Therefore, in light of this decree, we are required to close our offices and consequently to suspend shipments until new orders.

However, our team remains operational electronically on info@thokebikes.com, sales@thokebikes.com and tech@thokebikes.com.

Sure of your understanding and sorry for the inconvenience resulting from the general situation our country is facing, we all trust in a rapid resumption of normal work.